Frequently Asked Questions

Q
What’s the difference between a Mascot Pack and Cartoon Logo pack?
A custom designed mascot package is a cartoon caricature produced in different file formats and color variations, while a custom designed Cartoon Logo package is an aesthetically combined design of the cartoon caricature placed with the typography arrangement, resulting in a logo delivered in different file formats and color versions too. Cartoon-Logo-Vs-Mascot-Design-by-HipMascots Cartoon Logo vs Mascot Design
Q
What’s a stock mascot design?
Our stock mascot designs are pre-designed cartoon caricatures created around various themes that suit different needs. These files are editable Photoshop files you can open and change pose, add logo, add texts, to your desired result (results are limited to the number of parts the file has built in). These cartoons also contain transparent background images you can drop in your project if you don't want to deal with photoshop. Stock-Mascots-editable-photoshop-files-by-HipMascots
Q
Why is a Custom Mascot design more expensive than a Stock Mascot
Custom mascot designs are carefully designed based on each customer's needs, they involve a sketching process where the customer gets to choose and modify different aspects of it's own mascot such as outfit, facial expression, pose, hair style, etc. Stock mascots are pre-designed creations based on Hip Mascots ideas. Even if the files are editable to exchange parts and create a particular pose or expression, they are limited to what we have pre-designed and can't respond to a very particular need. Custom designed cartoons are more expensive due to the time we take to craft them for a single customer that would use it, plus all rights are delivered to their respective owner, versus stock mascots that can be used by different customers at the same time. Check our Free Mascot Pack to see what we deliver when we create custom mascot designs Custom-mascot-design-vs-stock-mascot-by-HipMascots
Q
What’s the turnaround time for a custom mascot or custom logo?
It varies from customer to customer, the average turnaround time is two weeks but it can be faster depending on the speed of customers reviews.
Q
How many review/change rounds do i get?
You get up to 3 rounds of changes for the sketch phase. Up to 3 rounds for the color once we have digitized the mascot or logo.
Q
Can i request a change on a Stock Mascot?
No, stock mascots are pre-designed and can't be changed in any way, if you are looking for something customized to suit your need you should think about getting a Mascot or Cartoon Logo pack.
Q
What type of files do you supply with your designs?
The Custom Mascot and Cartoon Logo Packs are packaged with all the file types you might need, they include vector files like EPS, AI and vector PDF. They also include Bitmap files like JPG, PNG (transparent background) and regular PDF. The stock mascots are provided only as bitmap files contained on a photoshop file you can edit, and also some sample PNGs. Check our Free Mascot Pack to see what we deliver
Q
What color variations do you provide with your designs?
The custom Mascot and Cartoon Logo Packs are designed in various color variations to suit all advertising needs. We provide Full color versions, greyscale versions, black & white versions, and outlines version which is used for embroidery. Check our Free Mascot Pack to see what we deliver
Q
What payment methods do you provide?
Our mascot store works with PayPal, the most secure and easier way to make and accept payments.
Q
Do i get full rights for the custom mascot or logo designs?
Every mascot pack or cartoon logo pack we create is released free of author copyright, each mascot belongs entirely to their respective owner. We don't deliver any special copyright contract. From the moment of payment you gain the rights to exploit the design. We only maintain copyright over any prelim sketch, or artwork other than the final/approved version of the mascot or logo. We also reserve the right to display the artwork on our portfolio.